Privacy Policy

1. Introduction

The company is registered with the Registraire des entreprises du Québec as "Nathalie Guimond - Fusion Virtuelle", 2740 rue Saint-Antoine, Lachine, Québec, H8S 4G5

The purpose of this privacy policy is to inform users of our website:, of the personal data we collect as well as their use.

My website complies strictly with Quebec Law 25 regarding the protection of personal data.

This privacy policy also details our commitment and the measures taken to ensure the security of your personal information.

We have adopted this Privacy Policy, which determines how we process information collected by Fusion Virtuelle, which also provides the reasons why we need to collect certain personal data about you. Therefore, you should read this privacy policy before using the Fusion Virtuelle website.

2. Personal information we collect

When you visit Fusion Virtuelle, we automatically collect certain information about your device and your interaction with our site through the Google Analytics tool. This includes the following data :

  • Adresse IP

  • Time Zone

  • Some of the cookies installed on your device

  • Content the user views on our site

  • Links the user clicks on when going to the site

We call this automatically collected information "device information". Personal data not automatically collected: Contact form, Service contract form, Customer file. This includes: First Name, Last Name, Mailing Address, Date of Birth, Email, Cell Number, Payment Information. In addition, we may collect the personal data that you provide to us during registration in order to be able to perform the contract.

3. Why do we process your data?

Our top priority is the security of our customers' data and, as such, we can only process data that helps us achieve the purpose set out in this privacy policy. We will not collect additional data without informing you beforehand. We use this data to:

  • Execute contracts

  • Send promotional offers and targeted communications via our newsletter

  • Make statistical analyses to improve the site

  • As part of a data security protocol

4. Security of information

Your data is stored in a secure and controlled environment. Our website uses SSL protocols and robust security measures with double authentication to prevent unauthorized access. We undertake not to sell or share your data with third parties unless required by law or in the event of legal proceedings. We may disclose to any member of our organization the user data it reasonably needs to achieve the purposes set out in this policy.

5. International transfer of collected data

User data may be accessed, processed or collected in the following countries: Canada, Europe, United States

6. Duration of use of personal data

We store personal data for a period of 5 years. We will ensure that users are notified if their data is kept longer than this period. You can contact us if you wish to make changes, delete or anonymize your personal data.

7. Security incident management

In the event of a leak of your personal data, we undertake to keep you and the Commission d'Accès à l'information du Québec informed.

8. Your user rights

If you are a resident of Québec, in accordance with Law 25, you have specific rights regarding your personal data:

  • Right to be informed

  • Right of access

  • Right to rectification

  • Right to data portability

You have the right to object to the use of your data and to withdraw it. To exercise these rights, contact our Privacy Officer

Address : 2740 rue Saint-Antoine, Lachine, Québec, H8S 4G5

E-mail :

Website :

Right of access and rectification

You can view, change or delete your data. To do this, use the same contact details mentioned above.

Consent and withdrawal

You can visit our site without revealing your identity. However, some features require the collection of personal data. You always have the choice not to provide this information.


Law 25 specifies that persons under the age of 14 are considered minors for the purposes of data collection. Their personal information may not be collected from them without the consent of the holder of parental authority or the guardian, unless such collection is clearly for the benefit of the minor.

9. Links to other websites

Our website may contain links to other websites that are not owned or controlled by us. Please note that we are not responsible for these other websites or the privacy practices of third parties. We encourage you to be aware when you leave our website and to read the privacy statements of each website that may collect personal information.

10. Update of this policy

Our privacy policy was updated in November 2023. We may change the content of our website and the way we use cookies without notice and therefore our Privacy Policy may change from time to time in the future. We therefore encourage you to review them each time you visit the website in order to stay informed of how we handle personal information. If you would like to contact us to learn more about this policy or if you would like to contact us with any questions regarding individual rights and your personal information, you can send an email to